Purchasing Statement

At the time of purchase, you will receive an email generated purchase order, a company policy document, a PID controller manual, a warranty statement document, and unit powering instructions. Keep in mind if freight is needed a crating fee ($250-$600) will be applied. If a gas unit is purchased, an all-natural gas or liquid propane document will also be sent with company compliant statements as well. All orders are required to be paid in full at the time of purchase. No holding deposits are taken due to the nature of daily material price changes unless we have a current in stock product. At the time of payment, you will receive a paid receipt and all documents listed above via email. If shipping is needed the LTL cost along with the crating fee is required at time of purchase as well. The pro/tracking number will also be generated via email to the purchasing party. Due to daily changes on material costs, quotes and invoices are subject to price change without notice. Only invoices with no balance will be deemed for no change or increase in pricing. If an invoice remains open without payment for a period of 14-days or more, it is automatically closed and all products along with previous payments are deemed surrendered. This includes all stock and custom made products. Pricing may be subject to change under the following circumstances and conditions. PLEASE BE ADVISED OF THE FOLLOWING.

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- A quote is given, and material increases without placing the order

- An addition, alteration, or any change on the purchase order is requested by the purchasing party

- Any reversal of payment from the purchasing party is made without agreement and material increases

- A shipping quote exceeds 24 hours; shipping quotes are valid from our broker for 24 hrs. only

 

 

Return Policy Statement

All orders are final sale, non-refundable, and non-returnable. If an order is placed and then cancelled by the purchasing party, it is deemed surrendered along with all deposits and payments. Automatic cancellations are deemed from unauthorized chargebacks, stops on checks, wire stops or return requests, or any stoppage on payments after an order is placed and starts. We follow the policies of our merchant which may result in any hold of a refund or dispute decision for 90-days. Freight labels and crating fees are non-refundable under all circumstances. If crating is needed an additional charge will be applied to the current invoice balance depending on unit size. If a customer cancels an order it is fully marked VOID and closed. IF a refund is agreed and approved from ownership, a company check will be issued within 30-days (business days) of ownership approval via mail to the original purchasing party. If a refund is approved, please be advised a 20% restocking fee will be applied to the original order amount which will reflect via refund total. All purchasing parties are responsible for charges due to cancellations or storage fees. If an invoice remains open without payment for a period of 14-days or more, it is automatically closed and all products along with previous payments are deemed surrendered. This includes all stock catalog items and custom made products sold to the purchasing party.

 

 

LTL Shipping Statement

Pickup and delivery days are NOT guaranteed from Midwest Metal Werks LLC. LTL transit days are Monday-Friday and do not operate on weekends. Midwest Metal Werks LLC. takes no responsibility for late or rescheduled pickups. Midwest Metal Werks LLC. does not refund LTL labels if the item was attempted to be delivered but was not due to the purchasing party neglect of any sort. Midwest Metal Werks LLC. also does not refund LTL labels with incorrect address information that was given at the time of billing. PLEASE DOUBLE CHECK SHIPPING ADDRESS ON BOL to verify information is accurate. Please remember weekends and holidays DO NOT count as transit days. If 2 attempts are to be made of delivery and fails due to the purchasing party the unit is sent back to us with a return fee of $250 which will be applied to the buyer's invoice. Midwest Metal Werks LLC. does not own, take part, or orchestrate the shipping routes and or transit times given from LTL brokers or third-party booking agents. Midwest Metal Werks LLC. does not take any responsibility or liability for damaged/lost freight or damaged/lost goods. Shipping insurance is optional for a cost, please ask if you want it as we do not automatically apply it. All of our LTL bookings are booked STANDARD LTL. PLEASE BE ADVISED. Shipping quotes are only valid from our broker for 24hrs. After it expires price may change due to a broker’s new quote from the LTL carrier. Please understand the following as our brokers use LTL non dedicated tags for our shipments. NON-DEDICATED LTL means unknown exact time of arrival and transit time. Ranges 2-16 transit days. DEDICATED LTL means direct route with exact delivery information. Ranges 1-5 transit days. There is an extra charge to have a purchased unit on a DEDICATED LTL tag. Please inquire for more information. After an item departs from Midwest Metal Werks LLC. all tracking will need to be done with the assigned carrier or booking broker as Midwest Metal Werks LLC. will not have daily updates per shipment. We claim no responsibility on item location or arrival condition.

 

 

Gas/Propane Unit Statement

Midwest Metal Werks Co. and its ownership parties assume no liability or responsibility for any issues involving a GAS/Liquid Propane unit under the following conditions such as: fire, explosion, unit leak, gas line leak, alterations to our product of any sort, wrongful installation of our product, wrongful use of our product, improper use of the burner system or modification of the burner system, any issue due to the lack of proper and timely maintenance required, or any issue to a failed fire suppression system or sprinkler system.  

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Accepted Payments

Money Wire ($15.00 Fee)

ACH Transfer (No Fee)

Cashiers Check (No fee)

Zelle (No Fee)

CashApp (No Fee)