Purchasing Statement

At the time of purchase, you will receive an email generated purchase order, a company policy document, a credit card/debit card authorization form if a credit/debit card is used, a PID controller manual, a warranty statement document, and unit powering instructions. If a gas unit is purchased, an all-natural gas or liquid propane document will also be sent with company compliant statements as well. All orders are required to be paid in full at the time of purchase. No holding deposits are taken due to the nature of daily material price changes unless we have a current in stock product. At the time of payment, you will receive a paid receipt and all documents listed above via email. If shipping is needed the freight cost is required at time of purchase as well. The pro/tracking number will also be generated via email to the purchasing party. Due to daily changes on material costs, quotes and invoices are subject to price change without notice. Only invoices with no balance will be deemed for no change or increase in pricing. If an invoice remains open without payment for a period of 14-days or more, it is automatically closed and all products along with previous payments are deemed surrendered. This includes all stock and custom made products. Pricing may be subject to change under the following circumstances and conditions. PLEASE BE ADVISED OF THE FOLLOWING.

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- A quote is given, and material increases without placing the order

- An addition, alteration, or any change on the purchase order is requested by the purchasing party

- Any reversal of payment from the purchasing party is made without agreement and material increases

- A shipping quote exceeds 48 hours; shipping quotes are valid from our broker for 48 hrs

 

 

Return Policy Statement

All orders are final sale, non-refundable, and non-returnable. If an order is placed and then cancelled by the purchasing party, it is deemed surrendered along with all deposits and payments. Automatic cancellations are deemed from unauthorized chargebacks, stops on checks, wire stops or return requests, or any stoppage on payments after an order is placed and starts. We follow the policies of our merchant which may result in any hold of a refund or dispute decision for 90-days. Freight labels and crating fees are non-refundable under all circumstances. If crating is needed an additional charge will be applied to the current invoice balance depending on unit size. If a customer cancels an order it is fully marked VOID and closed. IF a refund is agreed and approved from ownership, a company check will be issued within 30-days (business days) of ownership approval via mail to the original purchasing party. If a refund is approved, please be advised a 20% restocking fee will be applied to the original order amount which will reflect via refund total. All purchasing parties are responsible for charges due to cancellations or storage fees. If an invoice remains open without payment for a period of 14-days or more, it is automatically closed and all products along with previous payments are deemed surrendered. This includes all stock catalog items and custom made products sold to the purchasing party.

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Credit Card/Debit Card Statement

When using a credit/debit card to make a purchase from Midwest Metal Werks LLC. you are fully authorizing Midwest Metal Werks LLC. to charge the credit/debit card given (via email payment form/invoice, phone, or in person) during the original time of purchase for the agreed price given including the 4.5% processing fee. You understand the purchase from Midwest Metal Werks LLC. is final and comes no returns, no cancellations, and no refunds given (as also stated on the original invoice). You acknowledge that this online public statement is an understanding of the company policies in which Midwest Metal Werks LLC. holds. Any chargebacks will be disputed with proof of purchase along with any documents needed. We follow policies set in place from our processing merchant which may result in any hold of funds or purchase during a dispute.

 

 

Freight Statement

Pickup and delivery days are NOT guaranteed from Midwest Metal Werks LLC. Transit days are Monday-Friday and do not operate on weekends. Midwest Metal Werks LLC. takes no responsibility for late or rescheduled pickups. Midwest Metal Werks LLC. does not refund freight costs if the item was attempted to be delivered but was not due to the purchasing party neglect of any sort. Midwest Metal Werks LLC. also does not refund freight costs with incorrect address information that was given at the time of billing. Residential and lift gate options are EXTRA. PLEASE DOUBLE CHECK SHIPPING ADDRESS ON BOL to verify information is accurate. Please remember weekends and holidays DO NOT count as transit days. If 2 attempts are to be made of delivery and fails due to the purchasing party the unit is sent back to us with a return fee of $250 which will be applied to the buyer's invoice. Midwest Metal Werks LLC. does not own, take part, or orchestrate the shipping routes and or transit times given from LTL brokers or third-party booking agents. Midwest Metal Werks LLC. does not take any responsibility or liability for damaged/lost freight or damaged/lost goods. Shipping insurance is optional for a cost, please ask if you want it as we do not automatically apply it. All of our freight bookings are booked DEDICATED bookings. PLEASE BE ADVISED. Shipping quotes are only valid from our broker for 48hrs. After it expires price may change due to a broker’s new quote from the carrier. After an item departs from Midwest Metal Werks LLC. all tracking will need to be done with the assigned carrier or booking broker as Midwest Metal Werks LLC. will not have daily updates per shipment. We claim no responsibility on item location or arrival condition.

 

 

Gas/Propane Unit Statement

Midwest Metal Werks Co. and its ownership parties assume no liability or responsibility for any issues involving a GAS/Liquid Propane unit under the following conditions such as: fire, explosion, unit leak, gas line leak, alterations to our product of any sort, wrongful installation of our product, wrongful use of our product, improper use of the burner system or modification of the burner system, any issue due to the lack of proper and timely maintenance required, or any issue to a failed fire suppression system or sprinkler system. 

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Payment Options

Credit Card/Debit Card (4.5% Fee)

Money Wire ($20.00 Fee)

ACH Transfer (No Fee)

Zelle (No Fee)

Finance (Partners with BMO)